
Staff Training
Staff Training
Having the proper training allows us to offer excellent service and care to our members in any situation. The following trainings are required to be completed by all employees according to established deadlines. Sign-up may be completed at any Member Services Desk or on the Staff Website. Contact your direct supervisor with any questions.

Required Trainings
Mandated Reporter
- Within 30 days of hire, all staff must complete this Mandated Reporter Training.
- After completion of the Mandated Reporter Training, each staff person must print their Certificate of Completion and provide a copy to their supervisor. They should upload it to your UKG certification file.
- This training will take approximately 45 minutes to complete. You will be paid for up to 1 hour to complete this training. You will need to clock in and out on your timesheet in UKG.
- This training is required every other year for licensed child care staff. All other staff will take one time.
- All staff will watch the Child Safety video refresher annually. Training is a checklist in UKG.
- All staff in licensed child care programs will be required to complete this training every other year. All other staff will only need to complete this training once.
- All staff will need to read and sign off on the Child Safety Handbook.
- All staff need to read and sign off on the Electronic Policy annually.
CPR/AED for the Professional Rescuer & First Aid
- Within 60 days of employment. Re-certify every two years.
- For Lifeguards: Prior to first day of employment. Review every year.
Emergency Response Plan / Child Abuse Prevention
Within 90 days of employment. Required annually. Must be taken at your primary branch.
Apple Creek YMCA
Appleton YMCA
Fox West YMCA
Heart of the Valley YMCA
Neenah-Menasha YMCA
Ogden and Valley Tennis Center
Hazard Communications
Within 7 days of hire. Complete the Association Hazard Communication training in your UKG checklist AND complete department-specific Hazard Communication training with a supervisor.
New Staff Onboarding, Membership for All, and Wellbeing Collaborative
Required video introductions to working at the YMCA. All staff complete within first 30 days of employment.
Customer Service Trainings
All Staff Rally
Required annually for all YMCA staff.
Key Leaders Meeting
Required annually for all Director and Coordinator level positions.
Mission Impact Branch Staff Meeting
Each branch holds 2 meetings per year. All branch staff at each location are recommended to attend their primary branch. Association staff should attend a branch meeting.
Apple Creek YMCA
Appleton YMCA
Fox West YMCA
Heart of the Valley YMCA
Neenah-Menasha YMCA
Ogden YMCA and Valley Tennis Center
